Retention Without Retainers

Ship-and-Done Retention Marketing for E-commerce Brands

Expert email and SMS execution without the retainer commitment. Get the expertise you need, when you need it.

Account Optimization

Not getting the results you should from your current retention platform? Our strategic audit identifies exactly what's missing and what to fix first.

What's Included

  • Complete account analysis
  • Gap identification across all 9 core journeys
  • Prioritized recommendations with revenue impact estimates
  • Best practice alignment checklist
  • 60-minute strategy presentation

Pricing

Strategic Account Audit
$1,500

After the audit, $500 can be applied toward journey builds or coaching to implement the recommendations

Timeline1 week for audit, then implementation based on scope

Journey Builds

Building your retention foundation or filling gaps in your program? Each journey includes strategic design, 3 emails, 2 SMS messages, complete QA, and documentation. Bundle packages include a free strategic audit ($1,500 value).

What's Included

  • Welcome Series (includes popup)
  • Browse Abandon
  • Cart Abandon
  • Checkout Abandon
  • Failure To Launch (engaged but didn't purchase)
  • Post-Purchase
  • Post-Purchase VIP
  • Sunset (re-engagement)
  • Winback

Pricing

Per journey
$500
5 journeys + audit
$2,500
10 journeys + auditSave $500
$4,500
15 journeys + auditSave $1,000
$6,500

Integration-triggered journeys (Yotpo, Recharge, shipping notifications, custom platforms) also $500 per journey

Timeline1-2 weeks per journey, bundles 3-8 weeks

Campaign Support

Need help during a busy season or when resources are tight? One-off monthly campaign packages let you get expert support exactly when you need it.

What's Included

  • Email campaign design and build
  • SMS campaigns (included at 2:1 ratio)
  • Segmentation strategy
  • A/B testing (on larger packages)
  • Miro board for real-time review
  • Performance recap (on larger packages)

Pricing

2 campaigns(2 emails + 1 SMS)
$300
4 campaigns(4 emails + 2 SMS + 1 A/B test)
$600
8 campaigns(8 emails + 4 SMS + 2 A/B tests + recap)
$1,200
12 campaigns(12 emails + 6 SMS + 4 A/B tests + recap)
$1,800

Add-ons: Extra email $150, Extra SMS $75

TimelineBook the month you need support

Coaching & Training

Want to build capability in-house while getting expert guidance? Learn to build and optimize your retention program with hands-on coaching.

What's Included

  • Build all 9 core journeys with expert coaching
  • 8 weekly live sessions (60-90 minutes each)
  • Complete Loom video library for future reference
  • Miro templates and documentation frameworks
  • Async Slack support throughout the program
  • Review and optimization of all your builds

Pricing

60-Day Journey Mastery Program
$5,000

Perfect for brands building internal CRM capability, teams that want to understand the 'why' behind best practices

Timeline60 days, weekly sessions

CRM Migrations

Moving to a new platform from Klaviyo, Mailchimp, or another CRM? We handle the complete migration so you can launch without missing a beat.

What's Included

  • Strategic migration audit (what to move, what to leave, what to fix)
  • Complete rebuild of all flows on your new platform
  • Popup builds for all signup forms
  • Universal blocks and templates for future campaigns
  • End-to-end QA testing
  • Real-time Miro board for review and feedback
  • Living documentation of your complete customer journey
  • Free full account audit post-migration ($1,500 value)

Pricing

1-4 email flows
$1,000
5-9 email flows
$2,000
10-14 email flows
$3,000
15-19 email flows
$4,000
20-24 email flows
$5,000

SMS migration available at additional cost

Timeline1-4 weeks depending on complexity

Quarterly Journey Refresh Package

Keep your retention program current and optimized year-round with quarterly builds, split tests, and strategic roadmapping. Choose how many journeys you want refreshed each quarter. Includes quarterly strategic audit ($1,500 value).

What's Included Each Quarter

  • Quarterly strategic audit ($1,500 value)
  • Strategic roadmap planning session
  • You pick how many journey builds per quarter
  • Split test implementation and analysis
  • Performance optimization of existing journeys
  • Development roadmap aligned with your goals
  • Quarterly business review and recommendations

Pricing

Quarterly Package Pricing$500 per journey with bundle discounts

Billed quarterly • Cancel anytime

5 journeys/quarter + auditSave $250
$2,250/quarter
10 journeys/quarter + auditSave $750
$4,250/quarter
15 journeys/quarter + auditSave $1,250
$6,250/quarter

Perfect for brands that want continuous optimization without full-time management. Stay current with best practices, test new approaches, and keep your program fresh.

TimelineQuarterly deliverables

Why Work With Us?

Attentive Signature Partner

One of only 18 Signature Partners globally. We know the platform inside and out.

400+ Programs Built

Over 20 years of retention marketing expertise across every industry and business model.

$200M+ Generated

Our clients have driven over $200 million in revenue through the programs we've built.

Ship & Move On

No long-term contracts. Clear deliverables, predictable pricing, fast turnaround.

Ready to Get Started?

Contact us to discuss your project and get a custom quote tailored to your needs.